Security & Data Protection

CropRec is built to protect the compliance records your business depends on. All data is encrypted in transit using TLS 1.2+ and at rest using AES-256, and protected by multiple layers of redundancy with automated daily backups.

Encryption & data protection

  • All data encrypted in transit using TLS 1.2+
  • All data encrypted at rest using AES-256
  • Tenant data is fully isolated — no tenant can access another's records
  • Records are append-only — compliance data cannot be silently altered or deleted

Authentication & access

  • Secure login with JWT-based authentication
  • Two-factor authentication available for all accounts
  • Role-based access control — operators, managers, and administrators have different permission levels
  • Active session management — view and revoke sessions from your account

Infrastructure & availability

  • Hosted on enterprise cloud infrastructure in the EU (Ireland)
  • Automated daily backups with point-in-time recovery
  • Managed infrastructure with their own security programmes and certifications

GDPR & data ownership

  • Your data belongs to you
  • Export your records at any time in PDF or Excel format
  • Data hosted in the EU and processed in accordance with UK GDPR
  • Data retention and deletion policy available on request
  • Right to erasure: contact support@croprec.com

For more detail, see our Privacy Policy.

Sub-processors

We use the following trusted third-party services to deliver CropRec.

ServicePurposeLocation
SupabaseDatabase and authenticationEU (Ireland)
VercelFrontend hostingEU/Global
RailwayAPI hostingEU (Ireland)
StripePayment processingEU/US
ResendTransactional emailEU
Zoho MailBusiness emailEU

Security documentation

For prospective customers, enterprise buyers, or auditors requiring detailed security information, we provide a Security & Compliance Pack on request. This includes our infrastructure overview, data flow documentation, backup and recovery procedures, and incident response process.

Responsible disclosure

If you discover a security vulnerability in CropRec, please report it to security@croprec.com. We aim to respond within 48 hours.

Questions about security?

If you have specific questions about how we handle your data or need documents for a supplier approval, get in touch.

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